Our February Charity of the Month is Northview Community Church in Mill Creek.

TLC Auto Care will donate $10.00 to Northview Community Church for every online appointment scheduled this month. Book your Online Appointment Here.

When booking an appointment online, please select the charity you want to donate to from the Charity Drop-Down Box.

Learn more about Northview Community Church at http://www.nview.org/

For the second year in a row, TLC lives up to it’s reputation.

Since 2005, you have been able to find TLC Auto Care on Angie’s List. In 2010 and again this past year in 2011, TLC has been awarded Angie’s List Super Service Award. Angie’s List provides reviews you can trust by real people, and companies can’t pay to be included on the list. TLC Auto Care is honored to have received this award and continues to live up to it’s reputation. Since TLC’s beginning, owner Andy Holve has been taking care of people, not just cars.

Angie’s List is a word-of-mouth network, helping more than 1 million members find the best service companies and health care in their area. Angie’s List has been featured in msNBC, The New York Times, Fox Friends, The Today Show, U.S. News, Good Morning America and more.

TLC looks forward to continuing great service for our customers in 2012.

Our January Charity of the Month is charity : water, a non-profit organization bringing clean, safe drinking water to people in developing nations.

TLC Auto Care will donate $5.00 to charity : water for every online appointment scheduled this month. Book your Online Appointment Here.

When booking an appointment online, please select the charity you want to donate to from the Charity Drop-Down Box.

Learn more about charity : water at www.charitywater.org.

We have donated the funds normally spent on paper cards and postage to our featured charity:
CHARITY : WATER. Learn more about our December Charity.

Our December Charity of the Month is charity : water, a non-profit organization bringing clean, safe drinking water to people in developing nations.

TLC Auto Care will donate $5.00 to charity : water for every online appointment scheduled this month. Book your Online Appointment Here.

When booking an appointment online, please select the charity you want to donate to from the Charity Drop-Down Box.

Learn more about charity : water at www.charitywater.org.

Featuring “Andy’s Musings!”

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Visit our website and sign up at the bottom of any page under “Sign-up for our Email Program.”

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Do you know someone you could refer to TLC?

The best way that any small business can grow is by word of mouth. We REALLY appreciate these referrals, as without them we wouldn’t be here! For quite some time we have been thanking our customers for referrals by loading value onto their Loyalty Rewards Card!

To Earn Your Referral Dollars:
Click on the Referral Card below and print the cards, or pick up a handful of cards at the shop. Write your name on the cards and hand them out to friends, family or anyone who has not visited us before. When they come in for service, you will earn $10.00 on your Rewards Card for your first referral and then $15.00-100.00.00 for each one after that! (View the Referral Chart here). You can keep the money for yourself OR we can donate all or a portion of the money to one of our charities.

You can be confidant that whoever you refer will be happy with us as we are maintaining a 99% 5-Star Review Rating through a Third Party Review company called Customer Lobby. Please read the customer reviews online!

We look forward to rewarding your referrals in the near future!

*Rewards Dollars will be loaded onto your TLC Loyalty Rewards Card to use towards future service at TLC Auto Care.

Our November Charity of the Month is charity : water, a non-profit organization bringing clean, safe drinking water to people in developing nations.

TLC Auto Care will donate $5.00 to charity : water for every online appointment scheduled this month. Book your Online Appointment Here.

When booking an appointment online, please select the charity you want to donate to from the Charity Drop-Down Box.

Learn more about charity : water at www.charitywater.org.

A professor in school years ago made a point which has stuck: There is no perfect position, every position has strengths and weaknesses. When we argue for our position, we argue the strength of ours which lines up with the weaknesses of the other side and makes our position look strong. However, the other side also has strengths, which line up with the weaknesses of our own position. The end result is when two sides argue, they seldom talk to one another.

Perhaps no area shows this more right than politics. Listening to either side will give one the impression that there is only one right position to consider and all others are wrong. Both sides in the political environment we have been in for several years now are guilty of this, both sides ignore the weaknesses inherent in their position and speak authoritatively for their position and denigrate their opposition.

Unfortunately, this shuts down dialogue and entrenches division. This creates an Us vs. Them climate and ignores opportunity for a broader approach which may also help to prevent unforeseen problems from happening. This scenario will then deepen the divide and promote polarizing parties and leave the minority with little recourse to achieve their idea of right. So, if the leading party is not able to do all it wants to do unimpeded, it can then paint the other side as obstructionist, making the problem worse.

In his book 7 Habits of Highly Effective People, Stephen Covey identified traits among those he interviewed. Two of these traits are relevant to this problem. First, he found that highly effective people seek first to understand, then to be understood. If we know others are taking the time to understand us, we will not need to yell and scream, rather we can discuss and both sides will understand one another and all can find fair representation in the final decision.

The second trait (or habit) which is appropriate here is that of seeking a win/win solution. It is possible that in seeking to win, we could end up losing. This seems to be happening a lot in politics, and the reaction of both sides is to point blame at the other side.

The reality is, we need each other, if for no other reason than to keep us in balance so we do not get so full of ourselves that we lose sight of the consequences of our choices. Practicing these habits (along with his 5 other habits) in our marriages, families, at work and civic areas, we can begin a process of establishing habits that can serve us all. If we can do this, perhaps then we can influence our politicians and elected officials to do the same and end this entrenched partisanship in which there are more losers than winners. Perhaps then we can move forward together towards a time of true solutions to the challenges that face us all.

Andy & Julie

Our October Charity of the Month is charity : water, a non-profit organization bringing clean, safe drinking water to people in developing nations.

TLC Auto Care will donate $5.00 to charity : water for every online appointment scheduled this month. Book your Online Appointment Here.

When booking an appointment online, please select the charity you want to donate to from the Charity Drop-Down Box.

Learn more about charity : water at www.charitywater.org.